Privacy Policy

Policy Overview

This Privacy Policy is formulated to standardize the collection, use, storage and protection of user personal information by pilotcoffeeroastersbeststore.com, a professional premium coffee e-commerce authorized reseller platform. This policy applies to all users who browse, register and purchase products on our website, aiming to fully protect the privacy and information security of every user and ensure that all information operations comply with standardized service specifications.

Information We Collect

When users use the services of pilotcoffeeroastersbeststore.com, we will only collect necessary user information for transaction and service guarantee, including order information (purchased products, order amount, order time), contact information (delivery address, contact email, contact phone number) and payment verification information. We will not actively collect any sensitive personal information irrelevant to transaction services, and will not obtain user private information through covert means.

Use of User Information

All collected user information is only used for internal service operation of pilotcoffeeroastersbeststore.com, including order processing, logistics delivery arrangement, after-sales return and refund service, customer service reply and platform preferential activity notification. We will not sell, rent, transfer or disclose users’ personal information to any third-party institutions or individuals without the explicit consent of users.

Information Storage & Security Protection

We adopt professional data encryption technology and secure server system to store user information of pilotcoffeeroastersbeststore.com, and set up strict data access authority management to prevent information leakage, loss, tampering and abuse. We will retain user transaction information in accordance with service and transaction records management requirements, and regularly clean up invalid and redundant user information to reduce information security risks.

User Rights & Policy Update

Users have the right to inquire, check and apply for correction of their personal information stored on our platform. If users have any questions about our privacy protection rules, they can contact our designated support email for consultation. We reserve the right to update and optimize this Privacy Policy according to platform service upgrades, and the updated policy will be displayed on the website page in a timely manner, taking effect automatically after public display.

 

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